OFFICIAL DOCUMENT

Bet52 Privacy Policy – LGPD Data Protection

Bet52 handles your personal data with care and transparency. Here you'll find, in plain language, how we collect, use, and protect your information in compliance with Brazil's General Data Protection Law (Law No. 13.709/2018).

Last updated: January 2026

Your data protected at bet52

The six principles that guide how we handle your information.

256-bit SSL encryption

All connections between your phone or computer and bet52's servers are protected by 256-bit SSL encryption — the same standard used by Brazil's largest banks. Your registration, financial, and betting data are fully secured in transit.

Data collected with a defined purpose

Bet52 collects only the information needed to operate the platform, verify your identity, process your Pix deposits, and keep your account secure. We do not collect data beyond what is necessary, and we never use your information for purposes you have not authorized.

No sale of data to third parties

Bet52 never sells, rents, or transfers your personal data to third parties for commercial purposes. We only share information with strictly necessary operational partners — Pix payment processors, live casino providers — and always under a confidentiality agreement.

Control in your hands

You have the right to access, correct, port, and request the deletion of your data at any time. These rights are guaranteed by the LGPD and by bet52. Simply reach out to our support team via live chat or send an email to contato@bet52.best.

Full LGPD compliance

Bet52 complies with Brazil's General Data Protection Law (Lei nº 13.709/2018). We maintain an internal data governance process, with periodic reviews of our collection and storage practices, and a Data Protection Officer (DPO) accessible to users.

Minimal retention and secure disposal

We retain your data only for as long as strictly necessary to fulfill the purposes described in this policy and to meet the legal obligations applicable to the betting sector. Once that period ends, data is securely disposed of or irreversibly anonymized.

A bet52 believes that your personal data privacy is a serious matter — not a footnote. This Privacy Policy is written in plain, straightforward language so that any user can understand exactly what we do with the information you share with us when you register, deposit, bet on your favorite sports, or play live roulette.

This policy applies to all registered users on the bet52, available at bet52.best, and covers all services offered: Sports Betting (football, volleyball, basketball, MMA, e-sports, and more), Live Casino, slots, crash games, jackpots, Pix deposits, and all interactions with our customer support.

By creating your account at bet52, you confirm that you have read and understood this Privacy Policy. If you have any questions about any point, please contact our support team before proceeding.

One-line summary: the bet52 collects only what is necessary, uses your data to operate the platform, does not sell your information to third parties, and upholds all your rights under the LGPD.

1 Data We Collect

A bet52 collects information at three key moments: when you create your account, when you use the platform, and when you contact support. Here's what data is involved in each case:

1.1 Registration Data

  • Full legal name, as shown on an official ID document;
  • CPF (Brazilian individual taxpayer registration number);
  • Date of birth;
  • Email address;
  • Mobile phone number;
  • Full residential address (zip code, street, number, neighborhood, city, state).

1.2 Identity Verification Data (KYC)

  • Copy of a photo ID (national ID card, driver's license, or passport);
  • Recent proof of address;
  • Selfie with ID document (when requested for additional validation).

1.3 Financial and transaction data

  • Pix key used for deposits and withdrawals;
  • Deposit and withdrawal history (amount, date, method);
  • Betting history (type, event, market, stake, outcome);
  • Real-time account balance.

1.4 Technical and browsing data

  • Access IP address;
  • Browser or application type and version;
  • Device operating system (Android, iOS, Windows, etc.);
  • Date, time, and duration of sessions on the platform;
  • Pages visited and features used within the platform;
  • Cookies and session identifiers (detailed in Section 5).

1.5 Customer Support Data

  • Live chat conversation content;
  • Emails exchanged with the support team;
  • Complaint records and dispute resolution.

A bet52 does not collect credit or debit card details directly. Card payments are processed by certified financial intermediaries operating under PCI-DSS security standards. We never store your full card numbers.

2 How We Use Your Data

Every piece of data we collect has a specific, justified purpose. The bet52 does not use your information arbitrarily or opportunistically. Here is what each type of data is used for:

Purpose Data used
Account creation and management Full name, CPF, email, phone number, date of birth, address
Identity verification (KYC) Photo ID, proof of address, selfie
Processing Pix deposits and withdrawals Pix key, CPF, financial history
Sports bet placement and settlement Betting history, account balance
Fraud and money laundering prevention IP, access patterns, financial data, KYC
Customer support and dispute resolution Conversation history, account data, transactions
Sending promotional communications (with your consent) Email, phone number
Platform improvement and experience personalization Browsing data, sports preferences, betting history
Compliance with legal and regulatory obligations CPF, KYC, full financial history

A bet52 will never use your data for purposes other than those listed above without notifying you in advance and, where required by the LGPD, obtaining your specific consent.

3 Legal Basis for Processing (LGPD)

The General Data Protection Law (LGPD) requires that every collection and use of personal data have a specific legal basis. The bet52 processes your data based on the following legal grounds established by the LGPD:

  • Contract performance: processing is necessary to create your account, handle Pix deposits, record bets, and pay out withdrawals — everything that forms part of the contractual relationship between you and bet52;
  • Compliance with legal obligation: identity verification (KYC), anti-money laundering, and financial record retention are required under applicable Brazilian law governing the betting sector and Law No. 9.613/1998;
  • Legitimate interest: analysis of browsing patterns to improve the platform, fraud prevention, and account security, always proportionate and respectful of your rights;
  • Consent: sending marketing communications and promotions by email or phone — you may withdraw this consent at any time in your account settings or by contacting support.

Important: when processing is based on consent, you have the right to withdraw it at any time without affecting your account, except where processing is necessary for contract performance or compliance with a legal obligation.

4 Data Sharing

A bet52 does not sell, rent, or share your personal data with third parties for commercial purposes. Data sharing occurs only in the situations below, all operationally justified and carried out under a confidentiality agreement:

4.1 Essential operational partners

  • Payment processors: to process Pix, bank slip, credit/debit card, PicPay, and Mercado Pago transactions, we share the minimum necessary data (name, CPF, Pix key) with our contracted payment processors;
  • Casino game providers: to provide live roulette, blackjack, baccarat, slots and crash games tables, we share session identifiers with certified software providers. These partners do not receive any financial data or KYC information;
  • Identity verification services: for the KYC process, we use specialized document validation platforms that operate under the same confidentiality obligations.

4.2 Authorities and legal obligations

A bet52 may share data with Brazilian government authorities (Receita Federal, COAF, law enforcement, and judicial authorities) when required by law, court order, or sector-specific betting regulation. In such cases, we share only the minimum information required by the legal request.

4.3 What we never do

  • We do not sell your data to advertisers, data brokers, or marketing companies;
  • We do not share your betting history with employers, health plans, or insurance companies;
  • We do not share data with competing betting platforms or casinos;
  • We do not use your data to build credit profiles or external financial scores.

5 Cookies and Tracking Technologies

A bet52 uses cookies and similar technologies to keep the platform running properly, improve your experience, and ensure session security. See the types of cookies we use:

5.1 Essential Cookies

Required for the platform to function properly. These include session cookies (which keep you logged in while you browse), security cookies (which detect suspicious access attempts), and language and display preference cookies. Disabling these cookies will affect how the platform works.

5.2 Performance Cookies

They collect information about how users navigate the platform — which pages they visit most, how long they spend in each section, and which features they use. This information is used in aggregated, anonymous form to improve the bet52. You may opt out of these cookies in your browser settings.

5.3 Functionality cookies

These allow the platform to remember your preferences: favorite sports, odds display format (decimal, fractional, or American), and selected language. They make your experience smoother by saving you from reconfiguring the same settings every time you log in.

5.4 Managing Cookies

You can manage and disable cookies in your browser settings (Chrome, Safari, Firefox) or in the privacy settings of your Android or iPhone. Disabling essential cookies may prevent the platform from functioning properly. Disabling non-essential cookies does not affect your access to the main features of bet52.

A bet52 does not use cookies to track your browsing on any sites other than our own platform. We do not use social media tracking pixels or external retargeting tools.

6 Data Storage and Security

User data at bet52 are stored on servers with multiple layers of security. Our technology infrastructure includes:

  • Encryption in transit: 256-bit SSL/TLS encryption on all communication between the user's device and our servers;
  • Encryption at rest: sensitive data such as passwords (stored as irreversible hashes), KYC documents, and financial data are encrypted on our servers;
  • Internal access controls: only team members with a justified operational need are granted access to users' personal data, with access recorded in an auditable log;
  • Continuous monitoring: intrusion detection systems and 24-hour monitoring to identify and respond to threats in real time;
  • Secure backups: encrypted backups performed regularly to ensure data recovery in the event of an incident.

Data retention period

A bet52 retains your data for as long as necessary for the purposes stated in this policy. In general:

  • Active account data: retained for as long as the account remains active;
  • After account closure: financial and KYC data are retained for up to 5 years to meet legal obligations (anti-money laundering and tax legislation);
  • Browsing data and cookies: retained for up to 13 months;
  • Support records: retained for up to 2 years after the case is closed.

Incident notification

In the event of a security incident that may compromise users' personal data, the bet52 will notify the National Data Protection Authority (ANPD) and affected users within the deadlines established by the LGPD — within 2 business days for situations involving significant risk.

7 Your Rights as a Data Subject (LGPD)

The General Data Protection Law (LGPD) grants you a set of rights over your personal data. The bet52 respects and facilitates the exercise of all of them:

Your rights under the LGPD

You have full control over your data at bet52. Here's how to exercise each right.

Access

Request a copy of all personal data bet52 holds about you. We respond within 15 business days.

Correction

Correct incomplete, inaccurate, or outdated information. You can update your name, address, and phone number directly in your account settings.

Deletion

Request deletion of data processed under consent. Data retained for legal obligations is kept for the periods required by law.

Information

Find out which entities bet52 shares your data with and the legal basis for each processing activity.

Portability

Receive your data in a structured format to transfer it to another service provider, in accordance with ANPD regulations.

Blocking

Request that unnecessary, excessive, or non-compliant data be blocked while a dispute is under review.

Consent Withdrawal

Withdraw your consent for marketing and promotional communications at any time, with no effect on your account or bets.

Objection

Object to the processing of your data when it is carried out on the basis of legitimate interest and you have grounds to do so, in accordance with the LGPD.

To exercise any of the rights above, please contact the data protection officer (DPO) of bet52 by email contato@bet52.best with the subject line "LGPD Rights – [your right]". We respond within 15 business days. For urgent requests, use the live chat available 24 hours a day.

8 Data of Minors

The platform bet52 is intended exclusively for users aged 18 and over. We do not knowingly collect personal data from anyone under 18. Registration requires a valid CPF and a declaration of legal age, and the KYC process verifies date of birth before releasing the first withdrawal.

If we identify that an account was created by a minor, it will be immediately closed and the data will be deleted. If you believe a minor has created an account at bet52 using your data or someone else's, please contact support immediately via live chat or email.

Parents and guardians: if you have children or dependents at home and want to ensure they cannot access betting platforms, configure the parental controls on your phone or home router. Parental control tools are available natively on Android and iPhone devices.

9 International Data Transfers

A bet52 may use servers or technology partners located outside Brazil for certain infrastructure components — such as cloud computing providers or casino game suppliers. When this occurs, we ensure that any international data transfer complies with LGPD requirements:

  • Transfers carried out only to countries with an adequate level of data protection recognized by the ANPD; or
  • Through standard contractual clauses that impose on the recipient obligations equivalent to those required by the LGPD; or
  • Based on internationally approved certification mechanisms.

In all cases of international data transfers, the personal data of Brazilian users remains protected by the same standards described in this policy. We do not transfer data to jurisdictions that do not provide adequate protection guarantees.

10 Changes to this Privacy Policy

A bet52 may update this Privacy Policy periodically to reflect changes in legislation, our operational practices, or the services we offer. When a material change occurs, we will notify users via their registered email at least 7 days in advance and display a prominent notice on the platform.

The most current version of this policy will always be available on this page, with the update date shown at the top of the document. We recommend reviewing this policy periodically. Continued use of the platform after being notified of any changes constitutes acceptance of the updated version.

If the changes involve new processing purposes that require consent, we will request your explicit authorization before starting the new processing. You will always have the option to disagree and, if necessary, close your account with no penalty related to your refusal of consent.

11 Contact, DPO & Reporting Channel

A bet52 has appointed a Data Protection Officer (DPO) responsible for receiving and responding to data subject requests and for liaising with the National Data Protection Authority (ANPD).

To exercise your rights, ask questions about this policy, or report any concern related to how your personal data is handled, reach us through the channels below:

  • DPO Email: contato@bet52.best (subject: "Data Privacy – LGPD")
  • Live chat: available 24 hours a day within the bet52 platform
  • Response time: up to 15 business days for formal LGPD rights requests

If after contacting bet52 you believe your request was not handled appropriately, you have the right to file a complaint directly with the National Data Protection Authority (ANPD) through its official website.

Current version: January 2026. This version supersedes all previous versions of the Privacy Policy of bet52 and takes effect on the date of publication.

Summary of key points

The key points of this Privacy Policy in a quick-read format.

Collection
Only what's necessary

We collect only the data strictly necessary to operate your account, process Pix transactions, and comply with Brazilian law. No excessive data collection.

Sharing
We never sell your data

Your personal data is never sold, rented, or shared with third parties for commercial purposes. Full stop.

Security
256-bit SSL + access controls

Encryption in transit and at rest, continuous monitoring, and strict internal access controls for your data.

Your rights
8 LGPD rights guaranteed

Access, correction, deletion, portability, blocking, information, objection, and consent withdrawal — all available.

Retention
Data retained for a justified period

Active account: data retained while active. After closure: financial and KYC data kept for up to 5 years as required by law.

DPO
DPO available 24/7

Our DPO responds to LGPD requests within 15 business days. For urgent matters, live chat is available 24 hours a day.

Frequently asked questions about privacy at bet52

Yes. The bet52 operates in compliance with the General Data Protection Law (Lei nº 13.709/2018). We maintain an internal data governance process with documented policies, staff training, and periodic review of our collection and processing practices. A designated DPO is accessible through our support channels. If you have specific questions about LGPD compliance, contact us at contato@bet52.best with the subject line "Privacy – LGPD".

Marketing communications — such as emails about promotions, reload bonuses, or new game launches — are sent based on your consent, given at registration. If you no longer wish to receive them, simply go to your account settings, navigate to "Communications," and turn them off. You can also contact support directly. Withdrawing your marketing consent has no effect on your account or your betting activity.

To request deletion of your data, contact us at contato@bet52.best with the subject line "Data Deletion – LGPD" or via live chat. We will respond within 15 business days. Please note that data required to meet legal obligations — such as financial and KYC records required under anti-money laundering legislation — cannot be immediately deleted and will be retained for the legally required periods even after account closure. All other data is irreversibly deleted or anonymized.

The Pix key you use for deposits and withdrawals is stored securely on bet52, linked exclusively to your account. It is used solely to process financial transactions and to verify that the account holder matches the Pix key owner — a security measure to prevent third parties from withdrawing your balance. We do not share your Pix key with any third party other than the payment processor involved in the specific transaction. If you change your Pix key, you can update it in your account settings or by contacting support.

After account closure, the bet52 retains certain data for periods determined by legal obligations: KYC data and financial history are kept for up to 5 years in accordance with Brazilian anti-money laundering and tax legislation. Support records are kept for up to 2 years. Browsing data and cookies are deleted or anonymized within 13 months. Once all legal retention periods have been met, all personal data is securely and permanently deleted from our systems.

Yes, the support and operations team at bet52 has access to users' betting history for legitimate operational purposes: handling complaints, verifying bonuses, investigating suspected fraud, and complying with legal requests. Access is restricted to team members with a justified operational need and is recorded in an audit log. This history is never shared with external third parties, except by court order or request from a competent authority under Brazilian law.

Related Documents

Other documents that supplement this Privacy Policy.

This policy is compliant with the LGPD

The Privacy Policy of bet52 was drafted in compliance with the General Data Protection Law (Lei nº 13.709/2018). For questions, rights requests, or complaints, please contact us by email contato@bet52.best with the subject line "Privacy – LGPD".

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Your data, protected. Your bets, free.

Bet52 takes care of your data with the same seriousness it brings to your bets. Full transparency, Pix payouts in minutes, and 24/7 support in Portuguese. Open your account now and bet on your favorite competitions with confidence.

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